What is the work profile of an SBI PO officer?

In India, the banking sector is one of the most flourishing sectors, which offers golden career opportunities to graduates. State Bank of India is India’s largest bank and is among one of world’s finest bank. Every year, SBI appoints large number of probationary officers and other special officers. It brings a lifetime opportunity for graduate to have a dream career. SBI PO Exam is one of the most preferred exam as it offers officer level jobs. This job opportunity is an entry to the bank of becoming future bank manager by working in various phases with strong determination and dedication.

The training of SBI PO is very important where the trainee is supposed to accomplish various banking tasks. In this training phase, SBI PO has to undergo various jobs which make him knowledgeable about  various baking functions related to customer services such as  passbook printing, account opening and much more, supervision of clerical work, processing loan etc. The basic objective of the training is to give them varied exposure ranging from general banking followed by agriculture, SME Loans, Forex, Home Loan sales etc. The aspiring candidates for SBI PO 2018 should know the work profile, duties and responsibilities of SBI PO. The aspirant can be well-informed about the same by joining SBI PO Coaching in Hyderabad but is better to know before applying for the post.

Let us discuss SBI PO Work Profile, Duties and Responsibilities.

SBI PO Work Profile, Duties and Responsibilities

Duties and Responsibilities of SBI PO are as follows:

1. Customer Service -

The Probationary Officers should properly learn various types of services which are provided by the bank to its customers such as opening of an account, issuing ATM Cards, deposits, receipts, loans, cheque books etc. 

2. Bring new business-

The Probationary Officers should be well-versed about the new products which are launched by the banks from time to time. They should primarily focus on products which bring business to bank such as fixed deposits, insurance policies, mutual funds, credit cards, etc.

3. To Manage cash-

The Probationary Officers should be educated and trained properly in handling cash and other major functions performed by the cashier. Nowadays, the banks work on several software’s which record daily cash transactions. Therefore, a specially designed training should be given to them to deal with such transactions in case of heavy workload or absence of clerk. He should also be well-versed about the activity of ATM.   

4. Payment Clearance -

The Probationary Officer is given an authority to clear the payments beyond a certain amount. He is also responsible for payments which are done through cheque, DD, NEFT, RTGS etc., for all such transactions where the amount is more than the required limit.

5. Maintaining Records-

He is given a sincere responsibility of generating reports regarding deposits, ledgers, withdrawals etc. to avoid any discrepancy or inconsistency at the end of the day.

6. Maintain an official communication

The method and approach of official communication is considered to be an integral part of SBI PO functions. He has to maintain a systematic record of the all the official communication. He has to give prompt response to various queries asked by the customers and other departments. For swift functioning of all the banking activities, as a responsible PO, he has to give a spontaneous as well as timely response to all of the queries. 

We have determinedly mentioned all the essential duties and responsibilities to be performed by PO, after joining the post of SBI PO. It is important to be well-versed with them.

We hope that all your dreams come true of becoming one of the respected and responsible PO of the largest bank of India.

All the Best!!!

Author : This content is written & published by IBT HYDERABAD - Best coaching institute for SSC & Bank Coaching.